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Sydney Chandler stars in

There's a slippery magic that can occur between two strangers. At first, they are nothing to each other, except perhaps a means to an end. Maybe they are even slightly repelled by each other. Then something flicks, and they are not just strangers anymore. They are people who, for better or worse, can see truly each other, even if they never see each other again.

This is the story at the core of Anima, which has a sci-fi setup that might suggest a cold world of disconnected folk. The story begins with Beck (Alien: Earth's Sydney Chandler), a young woman with a bob that's best described as retro-futuristic while French. Though trained as an engineer, Beck's lack of people skills has her searching for work. When a company that promises it can upload human consciousness into a cloud system is hiring, she'll take any job they've got on offer. Little does she expect it'll be a life-changing journey.

Anima is an entrancing road-trip movie.

An unappealing entry-level gig is how Beck meets Paul (Shōgun's Takehiro Hira), a man who's made his fortune on buttons (the clothing kind, not the pushing kind). Paul is a client of this consciousness-cloud storage company; she's been hired to pick him up and drive him to his final appointment. There, he will, according to the sales pitch, be copied over to a computer drive and then euthanized.

The instructions Beck is given from a formal executive (Birth/Rebirth's Marin Ireland) are simple: Drive him here and see that he has a good last meal. But Paul throws a curve into their journey by demanding they make a few stops along the way.

See, before he goes, Paul wants to make amends. Well, maybe "amends" isn't the right word. But he has some regrets to get off his chest, and Beck will be his sidekick whether she likes it or not.

Anima is a tale of opposites finding common ground.

At first, Beck regards Paul as a job, perhaps in part so she won't think too much about what their destination has in store for this soon-to-die man. But as their car ride kicks off, she soon is sneering at him — and understandably so! Sulking in a leather trench coat and business suit, he demands detours, detests the radio, and drags Beck into backyards, shops, and humble homes on his unhinged quest for resolution.

Along the way, they'll meet characters who burst with energy neither of these heroes can muster. A poolside vixen with a mouth painted perfectly red and welcoming. An American business colleague who practically cheers at Paul's arrival. An awkward teen clerk whose hobby is talking to an AI chatbot modeled after a Twin Peaks character. With each encounter, Beck sees who Paul is in contrast to those he'll leave behind. And in each stop, she reveals a bit of herself too.

Sydney Chandler and Takehiro Hira have a strange but compelling chemistry.

Writer/director Brian Tetsuro Ivie sculpts a story lean yet deep, where small plot points echo across the road trip. A stolen CD plays a song about a broken parent-child bond, allowing Beck and Paul to connect over a shared heartache from opposite sides. Something flips, just like that, and these two are not strangers but friends. So what will that mean for the end of their journey? I wouldn't dare reveal. But I will say that Chandler and Hira manage each step with a resonating reserve.

In dialogue, they move from crisply rude to hesitantly curious to trippingly warm to achingly vulnerable. Yet despite its themes of life, death, and regret, Anima never falls into suffocating sentimentality or tear-jerking theatrics. Its tone is softer and more elegiac, but never stoic.

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There's a thrum of yearning reverberating through Ivie's vision of a not-so-distant future. There, these heroes are often bathed in cool tones, perhaps reflecting the icy exteriors that have been their respective shields. But as they collide with the friends and family of Paul's life, the palette grows warm, as if to indicate life choices that really could have made the grass greener.

Paul's early rejection of the radio sets up a soundtrack that is selective, not constant. Sometimes the only music is the whispering of a river, or the hum of the car speeding down the highway. Other times, it's a deceptively cheery pop song, an artist perhaps singing the feelings neither Paul or Beck can dare to confess.

In the end, Anima is a touching story of human connection in a world where tech suggests we can do without. Moving and meditative, this drama is a ride well worth the taking.

Anima was reviewed out of SXSW.



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Emily Blunt in

The latest trailer for Steven Spielberg's Disclosure Day, ahem, discloses a bit more information about the film's plot than its initial teaser.

According to the trailer, Josh O'Connor plays a whistleblowing cybersecurity administrator who's planning to reveal the sensitive information he's paid to protect. The information? That humans aren't alone in the universe.

SEE ALSO: Netflix's 'Thrash' trailer is hungry sharks after tsunami after hurricane

Soon, he'll be mixed up in a vast fight for the truth, and he won't be alone. He'll team up with a Kansas City TV meteorologist (Emily Blunt) who begins emitting alien clicking sounds while on air. His acquaintance Jane (Eve Hewson) also gets wrapped up in things, crossing paths with a menacing administrator (Colin Firth) who appears to be able to project himself anywhere in the world thanks to a machine he's wired up to. Said machine also seems to give him mind control powers and the ability to change his eye color, making it a Swiss Army knife of cool powers. (That doesn't mean I'd like to cross paths with anyone using it, though.)

The rest of the trailer is chock-full of intriguing imagery, from crop circles to a mysterious deer leading a young girl toward a glowing door. Do I know what's going on? No. Do I trust Spielberg to deliver another alien banger? Given that he's behind E.T. and Close Encounters of the Third Kind, that's going to be an absolute "yes."

Disclosure Day was written by Jurassic Park screenwriter David Koepp, from a story by Spielberg. Colman Domingo and Wyatt Russell also star.

Disclosure Day hits theaters June 12.



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MacBook Neo

We've already reviewed (and loved) the MacBook Neo, the newest member of Apple's laptop family. Its positive aspects include that $599 price point (or $499 with open-to-all education pricing), fun colors such as citrus, and a powerful A18 Pro chipset. And that sentiment is pretty much unanimous amongst tech reviewers.

Still, amongst all the adulation for Apple's most affordable laptop ever, there are drawbacks. These aren't necessarily flaws — Apple had to pick and choose what to include and what not to include in order to make its low-cost MacBook a reality. The positives outweigh the negatives, but it's still important for consumers to know what they're getting into. Here's why the Neo might not be your cup of tea.

Only 8GB of RAM

Most outlets, from Mashable to The Verge, have pointed out that the MacBook Neo only comes with 8GB of RAM. Regardless of which model you buy, there's no option to upgrade your MacBook Neo's memory nor is it possible to upgrade it at a later time. For most general use cases — writing documents, browsing the internet — 8GB will be more than enough. But if they need to multitask — or perform processor-hungry video editing, say — users will likely feel the need for a few more GB.

Few ports in a storm

The MacBook Neo is seriously lacking ports. As our review notes, the MacBook Neo doesn't have a Thunderbolt 4 port, meaning that it can only offer transfer speeds of up to 10Gb/s. Compare that with 40Gb/s for the latest MacBook Air.

As for the Neo's two USB-C ports? Well, as Macworld writes, they aren't exactly equal. One is for 10Gb/s data transfer and displays, while the other one is only a 480Mbps port — which should be used mostly for charging purposes.

Single-core processes: Good. Multi-core processes? Ehh.

The MacBook Neo and its A18 Pro chip are surprisingly faster at many single-core processes than even the more powerful M Series chipsets. In 9to5Mac's benchmark tests, the Neo was faster than the M1, M2, and even M3 MacBook Air laptops when used for tasks like web browsing and basic photo editing. 

However, the MacBook Neo is significantly slower when it comes to more complex use cases like video exporting and AI processing  that require multi-cores. 9to5Mac found that the MacBook Neo was only slightly faster than the more than a 5-year-old M1 MacBook Air, and slower than the rest of the M Series chips.

Want slim? Consider the MacBook Air

Bloomberg, as well as our colleagues at CNET, make an interesting point. While the MacBook Neo is small thanks to its 13-inch display, it is still thicker than the MacBook Air. This makes sense — when you're paying the extra for an Air, you're paying for a slim build. But it means the Neo isn't quite as easy to tote around as you might think. (The Neo and the 13-inch MacBook Air both weigh the same, around 2.7 lbs.)

CNET also found that the MacBook Neo's battery life didn't last as long as some other MacBooks, including the MacBook Air.

MacBook Neo's base model may not be enough

As many reviewers noted, the $599 model only comes with 256GB of storage space and does not have Touch ID. In this day and age, 256GB of storage space isn't much. System data will take a chunk of that space off the bat; once you install apps, there might not be too much left for documents and downloads. Touch ID is really handy, meanwhile; it removes the need to type in most passwords.

Apple does provide an upgraded MacBook Neo model which doubles the storage space to 512GB, and includes Touch ID, for an extra $100. But that takes away the allure of the base model MacBook Neo's extremely low pricing.

As BGR points out, it seems Apple sent most early reviewers the 512GB model with Touch ID. That hints at which MacBook Neo model Apple considers standard. 

Bottom line: the MacBook Neo appears to be a powerful computer at an amazing price as long as you're using the device for basic, everyday tasks. In more advanced use cases, it may still fit your purposes — but we recommend taking a look at what else Apple has to offer, just to be sure you're buying the appropriate MacBook for your needs.



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Bobby Cannavale as Pete Marino and Nicole Kidman as Dr. Kay Scarpetta.

After eight time-jumping, case-blending episodes, Scarpetta ends with a bang. Well, more of a bludgeon.

The Prime Video series based on Patricia Cornwell's books — namely, the first Dr. Kay Scarpetta book, Postmortem (1990), and Autopsy (2021) — finishes up its first season with some answers, but then leaves major question marks and red herrings flapping about in the air.

SEE ALSO: 'Scarpetta' has a cheeky Patricia Cornwell cameo

Let's get into what happened, what Scarpetta (Nicole Kidman/Rosy McEwen) found out, and what burning questions we have for Season 2 (which Amazon has confirmed is coming). Obviously, spoilers ahead.

Who is killed in Scarpetta?

Nicole Kidman as Dr. Kay Scarpetta.
Nicole Kidman as Scarpetta. Credit: Connie Chornuk / Prime

Scarpetta could have really given us more information about the murder victims.

In 2026, there are two women murdered: Gwen Hainey, biomedical engineer at Thor Labs, who was selling U.S. biotech secrets to Russia, and runner Cammie Ramada, whose death was ruled as "accidental" despite being anything but.

In 1998, there are five women murdered: ER surgeon Lori Petersen's killing begins the series, after the murders of Cecile Tyler, Brenda Steppe, and Patty Lewis. Then, journalist Abby Turnbull's (Sosie Bacon) sister, Hannah, is also murdered.

Who is the killer in Scarpetta?

Jake Cannavale as Peter Marino, Rosy McEwen as Dr. Kay Scarpetta.
Jake Cannavale as Pete Marino, Rosy McEwen as Dr. Kay Scarpetta. Credit: Connie Chornuk / Prime

There are two killers in Scarpetta, one in the past and one in the present.

1998 killer: Roy McCorkle

Through glittery government soap and emergency call records, '90s Scarpetta figured out the identity of the serial killer she, homicide detective Pete Marino (Jake Cannavale), and FBI profiler Benton Wesley (Hunter Parrish) had been investigating. The killer is Roy McCorkle (Martin De Boer), a local 911 dispatcher who had chosen his victims based on their voices.

2026 killer: August Ryan

In the present, the murderer is revealed to be a copycat. Officer August Ryan, the braces-wearing cop Scarpetta has worked with since the '90s murders, is the killer of Gwen Hainey and Cammie Ramada.

Scarpetta first meets Officer Ryan at the murder scene of Lori Peterson in Berkley Heights in 1998. "I was never the first on a scene before, of a grisly murder," he tells her, visibly affected by the violence. This murder ignited Ryan's penchant for violence but his traumatic past also played a part (more on that below). Later, at the scene of McCorkle's death, Ryan calls him a "murdering bastard," and scorns "what he did to those women," despite those being actions he will repeat 28 years later.

In 2026, Ryan is the first person Scarpetta talks to at the crime scene where Gwen Hainey is found in episode 1. Ryan leads Scarpetta to the victim, pretending to have just encountered the scene he created. Ryan then meets Scarpetta and Marino at the condo where Gwen Hainey was attacked — he even smugly declares that he "found" the murder weapon and reports that Matt Peterson's fingerprints are all over it (Lori Peterson's husband, the main suspect of the 1998 murders), which sends Scarpetta and Marino off course. In episode 4, Ryan does it again, leading medical examiner Dr. Debbie Kaminsky (Ashley Shelton) to Cammie Ramada's body, a crime scene he also created.

Motive? "I did it to impress just the right gal," Ryan says in the finale, referring to Scarpetta herself.

What's with the 3D-printed organ business?

In Scarpetta, Thor Labs is a tech company that 3D prints human organs. And though the storyline goes off on a tangent with dead astronauts, the most important thing is that the company links the murder victims in 2026.

Gwen Hainey and Cammie Ramada both bear skin grafts, pieces of biosynthetic skin made by Thor Labs. Remember, Hainey was a biomedical engineer there, working on the Thor Orbiter Project (3D printing human organs in space). In the finale, Scarpetta receives a call from Officer Blaise Fruge (Tiya Sircar) saying there was a third person in Thor's skin test group, but Fruge is cut off before naming them.

"That's how he met them," Fruge says. "They were in the same group."

That person? August Ryan, who, as a child, burned his arm on a train track the night he witnessed his uncle committing sexual assault. Presumably, Ryan was after a skin graft. As to the pennies? Ryan's uncle distracted him with a penny during his crime, one the kid was trying to retrieve from the hot track when he was burned; pennies were left at the murder sites of Gwen Hainey and Cammie Ramada, and Scarpetta finds a penny on her dining room table.

What's the deal with Maggie and Reddy?

Maggie Cutbush (Stephanie Faracy/Georgia King) spends the present-day storyline basically being a creep and an anti-feminist pain in the ass, but there's more going on here than meets the eye.

In the '90s, Maggie was appointed Scarpetta's assistant when her computer was hacked for information about the Peterson case. Scarpetta wrongfully accused Maggie and fired her. However, the culprit was Dr. Elvin Reddy (Alex Klein), Scarpetta's professional rival, who also tampered with evidence to discredit Kay.

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Now, Dr. Reddy is a piece of work. He wanted Scarpetta's job of Virginia's chief medical examiner back in the '90s, so always had a chip on his shoulder. Reddy hires Maggie as his own assistant, and the show suggests an abuse of power and sexual harassment. In episode 4, Scarpetta looks into Cammie Ramada's death, ruled as "undetermined" by medical examiner Kaminsky. But Scarpetta finds out that Reddy (chief medical examiner by this point) had shown up at the autopsy with a bunch of FBI agents (the crime scene goes across federal and district lines) and essentially bullied Kaminsky to rule Cammie Ramada's death an accident.

In the present, Maggie is deployed again as a "direct line" between Scarpetta's office and Reddy, now health commissioner (and Scarpetta's boss). Importantly, Reddy and Maggie know Scarpetta's secret: She killed McCorkle in self-defense in the '90s — and Marino covered it up for her. Scarpetta did the autopsy, then lied about the findings, but notably, Reddy came into the morgue and indicated he knew there was more to the killer's death than Marino's bullets.

In the finale, Maggie flips the script telling Scarpetta she has proof to bring their dodgy boss down. "Pick a crime," she says. "I'll get you everything you need to nail the bastard. Leave me out of it, and I'll leave you out of it."

What's going on with Benton Wesley?

Simon Baker as Benton Wesley.
Simon Baker as Benton Wesley. Credit: Connie Chornuk / Prime

Scarpetta's cardboard husband, Benton Wesley, has dark secrets. We know he left his wife and kids for Kay, and is having an affair with his FBI cybercrime partner Sierra Patron (Anna Diop). We also know he had a traumatic childhood involving neurodivergence and reading disturbing material before his career as a serial killer profiler.

In the finale, Scarpetta tracks Wesley to his definitely illegal interrogation truck at home using Find My Friends, and he warns her to stop investigating Gwen Hainey and Cammie Ramada "before it's too late" without elaborating. He's also sent hacker Jinx Slater (Luke Jones) to jail for his girlfriend Gwen Hainey's murder, presumably to keep the FBI's Thor Orbiter investigation under wraps.

However, during the scene, Wesley gets...creepy, saying he has some "strange behaviours" and that "there are some creatures that I enjoy to watch suffer," which seems like he's about to confess to his "real self" being real dark. We all saw him watch that fly die in pain, and we won't forget his creepy childhood lair in the basement. But then he simply asks for a divorce. What a fake-out.

Is Matt Peterson actually innocent?

Matt Peterson (Graham Phillips/Anson Mount), the husband of Lori Peterson, appears to be Scarpetta's red herring. He's the guy Marino (Bobby Cannavale) suspected and punched, who runs a cultish grief farm (where Lucy inexplicably ends up in the finale — girl, wyd). But is he actually as innocent as he seems? Sure, he just happened to meet Gwen Hainey in a bar trying to bring his wife back to life with 3D-printed organs. But in episode 1, when a young Marino is interviewing a young Peterson, the suspect mentions one of the first things he noticed meeting Lori in college was her "contralto" voice. "Stopped me in my tracks," he says. "Its actual tone was perfection." Marino counters, asking, "You notice a thing like that, huh?" How did McCorkle choose his victims? Their voices. Still a red herring?

Who "killed" Janet?

Ariana DeBose as Lucy Farinelli-Watson.
Ariana DeBose as Lucy Farinelli-Watson. Credit: Connie Chornuk / Prime

Both Kay and Dorothy (Jamie Lee Curtis) say they didn't "kill" Janet, the AI version of Lucy's (Ariana DeBose) wife that she's been talking to daily since her real death, but she's sure one of them did it. So, was it one of them? Or was it, say, Blaise Fruge, who wanted to exact a little bit of revenge on her lover for walking out during their argument about Blaise losing her job thanks to Lucy's "joy ride" to The Orchard? Or perhaps Janet did find a code back door to walk out of...

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Who's at the door?

In the final moments of Scarpetta, we see that Kay has absolutely baseball-batted Ryan to death. Then, someone arrives at the door, sees everything, and Scarpetta's reaction is one of pure shock: "Oh no."

Who could it be? Is it Lucy coming home from her grief session? Is it Marino coming back to declare his feelings? Is it Fruge, following her partner Ryan's whereabouts? Or is it someone we haven't met yet?

Scarpetta is now streaming on Prime Video.



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Festival attendees watch as guests arrives on the red carpet

SXSW 2026 kicks off this week in Austin, and Mashable will be reporting live from the event. Check back soon for a deep dive into all the movies premiering at SXSW. For now, we wanted to break down all the tech news and events kicking off this week.

If the session lineup is any indication, the tech conversations dominating the festival floor aren't going to be comfortable ones. From the creeping fear that AI is quietly hollowing out our capacity to think, to a generational reckoning over what work even means anymore, this year's tech and digital culture programming is shaping up to be one of the most charged in recent memory.

SEE ALSO: 7 of the coolest indie games at SXSW Sydney 2025

Worth flagging for veterans: SXSW has scrapped the Creative Industries Expo this year. In its place, the festival is leaning into the XR Experience and Emerging Tech Expo, so expect the floor to reflect the same themes dominating the panels: AI, immersive tech, and how to create art with emerging technologies.

Here's what's worth paying attention to.

AI, AI, AI, and more AI

You may have heard about The AI Doc: Or How I Became an Apocaloptimist, a buzzy new documentary playing at the festival. Mashable entertainment editor Kristy Puchko will be hosting a panel on the film. SXSW is also hosting dozens of events and panels about AI.

One of the most quietly urgent panels on the schedule is AI & the Brain: As We Embrace AI, Let's Not Forget Our Minds, hitting the Westin Austin Downtown on March 12. The panel — featuring MIT professor Sanjay Sarma, Edifii co-founder Izzat Jarudi, and Massachusetts Board of Education chairman Chris Gabrieli — isn't here to dunk on AI. It's asking a harder question: as machines get smarter, are we getting lazier? The session wrestles with what rapid AI adoption is doing to our capacity to reason, create, and learn independently. Expect this one to draw a crowd.

Also happening on March 12 is a sitdown with journalist Tara Palmeri and Imran Ahmed — CEO of the Center for Countering Digital Hate — for Who Owns the Truth? The session takes a hard look at how algorithms, AI, and a fractured media ecosystem are rewiring how people decide what's real. With trust in institutions continuing to crater, the conversation promises to be less theoretical and more urgent than the title might suggest.

On March 14 at the JW Marriott, Cloudflare co-founder and CEO Matthew Prince — whose company handles 20 percent of all internet traffic — teams up with Mansueto Ventures CEO Stephanie Mehta for The Internet After Search. The premise is blunt: the economic model that has funded the internet for thirty years is breaking. AI systems now answer questions directly, AI agents are completing transactions without users ever landing on a website, and content creators are hemorrhaging traffic and revenue with no clear replacement in sight. Who controls information access? Who gets paid for content? Nobody has figured it out yet — but this session is going to try.

TikTok, trade schools, and the creator economy

The From TikTok to Toolbelt panel tackles what might be the most counterintuitive workforce story of the decade. Over half of Gen Z respondents in a recent survey said they're considering skilled trades — up 12% from last year.

The panel, which includes voices from Frisco ISD, Interplay Learning, and education outlet The 74 Million, digs into how schools are scrambling to modernize career prep and meet students where they actually are.

Not everything has to be existential, however. Spotify co-CEO Gustav Söderström is hosting a session, tracing the company's origin story — born out of the wreckage of music piracy — and laying out what comes next for audio, joined by country star Lainey Wilson and podcast host David Friedberg on March 13. And Keke Palmer is rolling into Austin with the full cast of I Love Boosters — Naomi Ackie, Taylour Paige, Eiza González, Poppy Liu, and Demi Moore — for a live recording of Baby, This Is Keke Palmer. If you need a breather from the AI doom panels, you've got options.

Closing out the festival on March 15, YouTuber and former Instagram and YouTube insider Jon Youshaei takes the stage for the Social Media Masterclass 2026. Youshaei spent eight years inside two of the biggest platforms on the planet before building his own audience past the 1 million follower mark, and he's bringing that institutional knowledge to Austin.



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A woman with white hair holding a sign saying

Elon Musk's Department of Governmental Efficiency (DOGE) was officially disbanded in Nov. 2025. But we're just starting to learn the extent of the damage wrought by this extraordinary IT department, which experts warn still exists in all but name.

Case in point: A whistleblower report filed with the inspector general of the Social Security Administration, first revealed Wednesday by the Washington Post. This anonymous whistleblower alleges that an unnamed ex-DOGE employee took a thumb drive of sensitive Social Security data on millions of Americans to his next employer — while boasting to former colleagues that he still had "god-level access" to highly sensitive agency data.

The whistleblower's claims are being investigated by the agency's still-functional Office of Inspector General, according to a letter sent to congressional oversight committees and obtained by multiple outlets. If true, the allegations would constitute "one of the largest known data breaches in American history," Senator Ron Wyden of Oregon told The Independent, with "the explicit purpose of weaponizing Americans’ sensitive personal data for political gain."

SEE ALSO: Why you shouldn't use ChatGPT to do your taxes

The DOGE employee also told a former co-worker he expected to receive a presidential pardon if his actions were considered illegal, the whistleblower report claims.

This isn't the first DOGE-related Social Security scandal under investigation. Another whistleblower at the agency claimed last August that DOGE had created a "live copy of the country's Social Security information in a cloud environment that circumvents oversight."

According to a six-month investigation by a congressional committee, DOGE's handling of data has put U.S. citizens at high risk. That report quoted an internal Social Security Administration risk assessment, stating the likelihood of a "catastrophic adverse effect" — one that might require every single American with a Social Security number to receive a new one.

The Social Security Administration has experienced data breaches prior to DOGE; we've explained what you can do if you fear your number has been exposed. This latest whistleblower complaint, however, seems to put the potential for such risks on a whole new level.



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A stylized, colorful image of a pair of hands working on a laptop surrounded by tax forms. The laptop screen is taken up by a giant ChatGPT logo.

We've come a long way from the days of lugging boxes of receipts over to your accountant's office. By 2022, 150.6 million individual federal income tax returns were filed electronically, accounting for 94 percent of all individual filings that year, according to Pew Research.

Four years later, many tax services offer their own AI-powered tools to streamline tax filing, including automatic form-filling and deduction calculators, as well as on-site AI assistants to answer basic tax questions. 

SEE ALSO: Government shutdown won't affect your 2026 tax return

Around 30 percent of Americans say they will be use an AI tool, such as ChatGPT, to help prepare their taxes, according to a recent survey by McAfee. Another poll found that nearly half of Americans trust AI to give them tax advice. Those rates are higher among younger taxpayers  — and men — according to surveys. 

But universal chatbots and LLMs are very different than AI tools on tax prep sites from companies like H&R Block and Jackson Hewitt. "You don't want to be using chatbots as your tax consultants," warned Abhishek Karnik, head of threat intelligence research at McAfee. "They're not the experts."

Why chatbots seem like an easy answer 

It makes sense that more people would turn to chatbots for tax help, cybersecurity professionals tell Mashable. The end of the IRS' Direct File program and recent legislation, primarily President Donald Trump's One Big Beautiful Bill, has generated increasing confusion about federal taxes — on top of an already complicated tax code.  

"Many individuals see chatbots as an easy way to translate confusing guidance into plain language," explained Christopher Caen, CEO of AI cybersecurity firm Mill Pond Research. "At the same time, rising costs for professional help and increased comfort with AI in everyday tasks are driving experimentation."

As AI becomes more embedded in routine activities, especially among younger generations new to filing, more Americans will naturally turn to their daily AI assistant for tax purposes, said Karnik. 

Don't give ChatGPT your personal information

But deferring to ChatGPT as your personal tax assistant could have real financial and security consequences, experts say. 

Keep personal documents offline

"General-purpose chatbots aren’t designed to securely handle highly sensitive financial information," Caen said. Any personal information uploaded to a platform like ChatGPT is vulnerable to exposure. 

When it comes to taxes, less data shared is always the safer approach.
- Christopher Caen, Mill Pond Research

Platform breaches, for example, could expose users' private conversations to bad actors. Users' live chats can be intercepted by malicious browser extensions or compromised devices. Caen says that even publicly shared prompts or copies of chatbot outputs can put users' sensitive information at risk. Both Caen and Karnik warn of an increase in phishing sites masquerading as AI tools, as well as spoofed tax sites enhanced by powerful generative AI. 

"When it comes to taxes, less data shared is always the safer approach," said Caen. 

In addition to the text content of chats, any files uploaded to chatbots are also at risk, Karnik warned. Never upload full tax forms, your Social Security number, or bank account details, experts warn. Avoid other personally identifiable information, too, like your employer's details or your address.

"We don't know where this information is eventually ending up," said Karnik. "It's going somewhere. It's being processed by some Large Language Model. Who knows how it will be utilized for training."

ChatGPT is no math whiz 

Another reason to avoid chatbot accountants, according to Karnik: Most LLMs aren't good at doing the math. Users have shared ChatGPT errors on the r/tax subreddit, like incorrect income tax figures and misunderstandings of capital gains tax brackets. 

And while ChatGPT and its competitors have recently improved in their ability to do complex calculations, they aren't infallible. Nuances in tax law and IRS procedures change frequently, Karnik explained, with chatbot models potentially pulling from outdated sources or coalescing information that spans differing state and federal codes. 

Hallucinations are still a problem, too. "In general, you can't trust the output," Karnik said. "You don't want that to turn into an issue with the IRS, because the IRS doesn't care if you say 'the AI told me so.'"

SEE ALSO: How to file for an extension on your taxes

Use chatbots in moderation

Instead, security and tax professionals encourage taxpayers to seek out in-person, professional help if it's available (and financially feasible) for you to do so. Karnik says this lessens the chances of you being victim to tax scams or digital attacks by a bad actor.

But they also recognize that not everyone is able to hire their own tax pro.

In general, practicing good digital hygiene will keep the impact of potential AI-powered breaches to a minimum. Use secure, well-known platforms, enable multifactor authentication, and avoid accessing financial tools on public or unsecured networks, recommends Caen. Karnik suggests not completing your taxes while traveling or using a VPN if you must, regardless of the digital tools you choose, as unknown networks could open you up to malicious attacks. 

If you can't get away from the allure of the chatbots, both Caen and Karnik recommend using them only for general guidance. "Think of AI as a research assistant," said Caen. 

You can ask AI tools to explain deductions, terminology, or filing steps, without providing your personal tax details. Use ChatGPT's responses to organize questions you'll pose to human professionals. 

"These tools are good guides," said Karnik. "It doesn't mean you can take their advice, especially for tax filing."

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